Oh you heard me correctly. I actually had a positive experience at the Chicago Department of Motor Vehicles. I was floored! I have to admit, after Virginia I was used to going in - waiting 2+ hours, only to get to the front of the line for them to tell you that you have the wrong identification with you.
Today I actually went into the DMV and got out in UNDER 20 minutes! WOW! I complimented every worker I saw on my way out. I was so impressed!